iPickup® Streamlines In-Store Pickup and Returns in 15 Seconds or Less
Stratham, N.H. (January 10, 2025) – Position Imaging, a pioneer in precision track and trace technologies, is showcasing its groundbreaking iPickup® retail eCommerce fulfillment platform at the National Retail Federation (NRF) 2025: Retail’s BIG Show in New York, January 12-14. The iPickup retail platform eliminates the need for staffing a standard pickup and returns counter by automating Buy Online, Pickup in Store (BOPIS) and Buy Online, Return in Store (BORIS) transactions. This frictionless solution saves retailers time, money and labor, and delivers a faster, more convenient shopping experience for customers. Retailers attending can visit Position Imaging at Booth #6003.
“With the state of retail today, the iPickup retail platform provides a next generation solution for customer service,” said Ned Hill, CEO of Position Imaging. “In an era of rising consumer expectations and labor challenges, our solution automates the pickup and returns process, allowing shoppers to manage online order pickups, while freeing retail associates to better serve customers—it’s a win-win.”
The iPickup retail platform features two methods of automating BOPIS and BORIS:
- Computer Vision – Artificial Intelligence (AI)-powered computer vision technology visually tags and tracks the location and movement of an order. Laser, light and audio guidance lead to fast, accurate pickups. This solution works best for boxed, heavy and oversized items such as electronics, home goods and hardware supplies.
- The iClip™, an iPickup Solution – The iClip physically clips to an order and tracks it until the customer picks it up. Light and audio guidance lead to a quick, accurate pickup. iClip works best for apparel, dry cleaning and bagged pickup orders from pharmacies, quick-serve restaurants and grocery stores.
Key iPickup retail benefits include:
- Eliminates the need for staffing a dedicated orders and returns counter, reducing labor costs while freeing staff for customer-facing roles
- Drives additional foot traffic to stores, increasing sales opportunities while meeting customer demands for speed and convenience
- Meets demands of omnichannel shoppers keeping them engaged and satisfied across multiple shopping channels
For more information on the iPickup retail platform, visit: position-imaging.com/ipickup
About Position Imaging
Position Imaging, Inc. is a pioneer in the field of precision tracking technologies. The company has created some of the most advanced AI-based tracking solutions in the world, focused on improving operations processes in the retail, logistics, and first/last mile delivery markets. The company’s patented innovations are designed to transform inventory management, order fulfillment, shipping, and in-store operations, creating seamless and efficient experiences for retailers and their customers.
After pioneering its revolutionary Smart Package Room® solution for package delivery management in the residential, student housing and office markets, Position Imaging is now working to change three other target industries: retail, travel, and first/last mile delivery. Partnering with leaders in each of those target markets, the company is poised to change how each of those industries manages and fulfills products, baggage, and delivery.