The store of the future isn't just a showroom — it's a self-service fulfillment hub, and in some cases, there's no staff in sight at all. Explore the three forces reshaping brick-and-mortar retail: customer experience, self-service technology, and the rise of the dark store.

Position Imaging brought its iPickup® platform to the world's biggest retail stage — NRF 2025 in New York — to show how BOPIS and BORIS transactions can be completed in 15 seconds or less, with no staff required. Here's why retailers are taking notice.

Today's omnichannel shoppers spend 10x more than online-only customers — but only if retailers can bridge the gap between digital and in-store. Discover how self-service BOPIS and BORIS technology is reducing friction, cutting labor costs, and turning pickup visits into sales opportunities.

Omnichannel shoppers spend 10x more than online-only customers — but only if retailers can keep up with their expectations. Position Imaging CEO Ned Hill breaks down why the right technology investment isn't just a nice-to-have anymore, and how self-service solutions like iPickup Point are helping retailers win the loyalty of today's hybrid shopper.

From building a wireless fence for his dog to raising over $75 million and redefining last-mile logistics, Position Imaging CEO Ned Hill's entrepreneurial story is one of resilience, vision, and precision. Get an inside look at the journey behind Smart Package Room and iPickup — and where the company is headed next.

Click & Collect isn't a trend anymore — it's an evolved shopping habit. With U.S. shoppers spending nearly $96 billion on BOPIS in 2022 alone, retailers that fail to offer a fast, frictionless pickup and returns experience risk losing the most valuable customers they have.

Position Imaging has secured $30 million in IP-based financing — a major vote of confidence in the company's patented tracking technology and its vision for the future of eCommerce fulfillment. The funding will accelerate expansion into retail, hospitality, and travel markets, and fuel the company's growing footprint across the EU.

Package lockers and front-desk staff have long been the only answers to package management — but AI is changing that. Position Imaging's Smart Package Room is the world's first solution to use AI-driven computer vision to track, secure, and direct residents and shoppers to their deliveries, with no metal, no waiting, and no headcount required.

Position Imaging CEO Ned Hill didn't start with a silver spoon — he started with a good idea, a relentless work ethic, and a belief that the hard road and the right road are often the same. In this candid interview, Ned shares the real lessons behind building a tech company from scratch, from filing your first patent to finding the right investors.

The Timpson Group — a legendary UK retailer in business since 1865 — has become the latest major brand to embrace AI-powered PUDO technology. By installing Position Imaging's iPickup UPS Access Point across its 2,100+ stores, Timpson is bringing self-service package pickup and drop-off to communities across the UK and Ireland.

Position Imaging is scaling up — and its latest executive hire signals just how serious the company is about growth. Lucas Carvalho, a seasoned operations leader who helped grow a 2,000-person organization from $30M to $100M in revenue, joins as Senior VP of Operations to build the team and infrastructure needed to take Position Imaging to its next chapter.

AI is no longer science fiction — it's quietly running your Netflix queue, managing your retirement portfolio, and yes, tracking your packages. Position Imaging CEO Ned Hill explores how AI and computer vision are reshaping everyday life, and why the most transformative applications are still just getting started.

As e-commerce races toward $1 trillion, courier networks are buckling under the weight of last-mile delivery demands. PUDO - PickUp DropOff - networks offer an elegant fix: consolidating deliveries at retail locations to save couriers time, give consumers secure and flexible pickup options, and drive valuable foot traffic back into stores. Find out why major players like UPS, FedEx, and Kroger are already betting big on PUDO.

Consumers returned $428 billion in merchandise in 2020 alone — and the volume has only grown since. For retailers still treating reverse logistics as an afterthought, the cost is steep. Here's how mastering the return supply chain can actually become a driver of customer loyalty and repeat sales.

For every $1 billion in sales, the average retailer absorbs over $100 million in merchandise returns — and that number is only growing. From AI-driven return algorithms to contactless self-serve drop-offs, here are the strategies forward-thinking retailers are deploying to take control of the returns problem.

With online return rates hovering around 30%, retailers can no longer afford to treat reverse logistics as an afterthought. From returnless refunds to contactless self-serve kiosks, discover five strategies that can turn the returns problem into a competitive advantage — without sacrificing your margins.

Position Imaging and Lozier — the leading manufacturer of retail store fixtures — have joined forces to bring contactless BOPIS technology to major retailers nationwide. It's a strategic partnership that's turning everyday store shelving into a smart, tech-enabled fulfillment solution.